What are the differences between the 4100IS and the 5100IS?   The 4100IS and 5100IS have a 2.2L boiler tank, a maximum pressure of 3.5 bar, and ECO mode.  The differences are that the 5100IS has a...

What sort of water should I use in my boiler? While any water can be used, using cleaner water will extend the lifetime of your boiler. For this reason we recommend using distilled water.  If hard...

How do I empty the water out of the 9500BU?  While the boiler is pressurized, turn it off and open the blowdown valve located on the side of your 9500BU near the bottom. This will simultaneously e...

Why do I see droplets of water dripping from the board? The vacuum must be used at all times when pressing and the temperature must be turned high enough to evaporate the steam.

Why do I see droplets of water dripping from the board? The vacuum must be used at all times when pressing and the temperature must be turned high enough to evaporate the steam.   Why is my unit no...

Why do I see droplets of water dripping from the board? The vacuum must be used at all times when pressing and the temperature must be turned high enough to evaporate the steam.   Why is my unit no...

Why do I see droplets of water dripping from the board? The vacuum must be used at all times when pressing and the temperature must be turned high enough to evaporate the steam.   Why is my unit no...

Why do I see droplets of water dripping from the board? The vacuum must be used at all times when pressing and the temperature must be turned high enough to evaporate the steam.   Why is my unit no...

Why am I getting excess water when I'm ironing? Solution 1: if the temp is set too low on the iron you will get excess waterSolution 2: thermal safety inside iron has kicked out this could be from ...

Why am I getting excess water when I'm ironing? Solution 1: if the temp is set too low on the iron you will get excess waterSolution2: thermal safety inside iron has kicked out this could be from a...

Why am I getting excess water when I'm ironing? Solution 1: if the temp is set too low on the iron you will get excess waterSolution2: thermal safety inside iron has kicked out this could be from a...

Why am I getting excess water when I'm ironing? Solution 1: if the temp is set too low on the iron you will get excess waterSolution2: thermal safety inside iron has kicked out this could be from a...

Why am I getting excess water when I'm ironing? Solution 1: if the temp is set too low on the iron you will get excess waterSolution2: thermal safety inside iron has kicked out this could be from a...

Why am I getting excess water when I'm ironing? Solution 1: if the temp is set too low on the iron you will get excess waterSolution2: thermal safety inside iron has kicked out this could be from a...

How to install the direct feed?Please reference instruction manual page 5, titled "connection to water pipe and starting. How to increase or decrease the steam? Steam is adjusted by a small black k...

How do I empty the water out of the 9000IS? First, turn off your boiler and steam and wait until it has cooled. Then, attach the drain hose, remove the plug, and proceed to open the drain valve in...

How to install the direct feed? The direct feed goes in the very bottom brass fitting on the left side of the unit (the middle valve directly above it must be closed at all times when using direct ...

How do I empty the water out of the 8000IS? First, turn off the boiler and allow it to cool. Open the blowdown valve located on the side of your 8000IS near the bottom.  This will simultaneously e...

This boiler is advertised to allow continuous steam for up to 8 hours, but I am getting less than this.  How can I get up to 8 hours of continuous steam? It is likely that your steam valve is full...

This boiler is advertised to allow continuous steam for up to 6 hours, but I am getting less than this.  How can I get up to 6 hours of continuous steam? It is likely that your steam valve is full...

This boiler is advertised to allow continuous steam for up to 4 hours, but I am getting less than this.  How can I get up to 4 hours of continuous steam? It is likely that your steam valve is full...

This boiler is advertised to allow continuous steam for up to 4 hours, but I am getting less than this.  How can I get up to 4 hours of continuous steam? It is likely that your steam valve is full...

How do I empty the water out of the 3000IS? Turn the boiler off and unplug it. Wait for it to cool sufficiently, then remove the pressure safety cap and tip the unit upside down to drain it. How ...