Velocity 270IR Steam Iron FAQ
Why doesn’t my iron get hot enough?
- The Velocity 270IR has 8 temperature settings
- Anti Shine (110C)
- ECO (120C)
- Silk (130C)
- Auto (140C)
- Cotton (150C)
- Jeans (160C)
- Linen (170C)
- Turbo (190C)
- To ensure the iron is heated completely, the red light will turn from red to green. During use, it is possible for the soleplate to cool off. If this happens the light will turn from green to red. A quick break is required to let the iron heat back up.
How do I override the automatic shut-off?
- The Velocity 270IR Steam Iron is equipped with an 8-minute auto-off. To disable the auto-off, hold the steam button for 5 seconds. The unit will beep and the LED will flash a D for disabled. The auto-off is now disabled. To enable the auto-off, repeated the same process. The LED will flash E for enabled. If the iron is unplugged, the auto-off will reset to the enabled setting.
Does the 270IR come with an off button?
- The Reliable 270IR can be turned to an off state by turning the setting dial to ZERO. It is recommended to always unplug your iron when not in use.
Do I need to use distilled water?
- If you have really hard water, we suggest emptying the water tank after use. This will ensure no settled water clogs the unit. For best results, always use clean fresh water. The use of distilled water is not required, but it will prolong the life of your iron.
How long does it take to heat up?
- This depends on the heat setting. It can take anywhere from 2 – to 3 minutes for your item to heat up. During heat up, the red heat bars on the dial will flash to show the unit is heating. Once the correct temperature is reached, the unit will beep once and the bars will stop flashing.
How long is the power cord on the 270IR?
- The Velocity 270IR power cord is 8.2’
Can I use a power cord or extension cord with the Velocity 270IR?
- It is not recommended to use with an extension cord or power bar/surge protector. If an extension cord/surge protector is absolutely necessary, a cord with an ampere rating equal to or greater than the maximum rating of the iron must be used. A cord rated for less amperage can result in a risk of fire or electric shock due to overheating and will void your warranty. Care should be taken to arrange the cord so that it cannot be pulled or tripped over.
How long can I use my Velocity 270IR iron?
- The Velocity 270IR is a domestic iron and should not be used in commercial settings. We recommend only using your iron 4 to 6 hours a week to maximize the life of the iron. Using for longer periods of time will shorten the life of your iron.
My Velocity 270IR is brand new, why is there water in the tank? Is it used?
- All Reliable Velocity irons are 100% tested during production. While we do our best to remove all the water from the tank it is possible some residual water may remain inside the main unit and show in the tank. We only sell 100% new products unless otherwise advertised.
How do I service my Velocity 270IR Steam Iron?
- Contact our support team at support@reliablecorporation.com or call us at 1-800-268-1649.
What is the warranty on the Velocity 270IR Steam Iron?
- Reliable warranty’s the 270IR iron to be free of defects for one year.
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