Search our Support Center for additional information/support
How does my item ship?
All small box deliveries ship via UPS within the US and Canada to ship packages up to 70 lbs. Items that need to be palletized (i.e., large heavy items such as vacuum tables or built sewing machines) are shipped via truck freight.
UPS does not deliver to PO boxes or APO/FPO addresses.
For items that require shipping on pallets via freight/truck services, shipping charges will not be showing on your original order. With the ship-to address provided on the order, we will obtain and send you a shipping quote via email. Please note that all freight shipments will require someone to be at the ship-to address at the time of delivery.
If the quote is accepted, we will charge the shipping on a separate order and payment will be required prior to shipment. If the quote is not accepted, we will cancel the originating order. As no funds are taken during the original order process (only an authorization is taken) you will not see any funds leaving your account.
Still can’t find what you’re looking for? Let us help!