Brio Plus 400CC Steam Cleaner

Can I use distilled water?

• You cannot use 100% distilled water because the Brio requires some water particulates to be present for its sensors to work properly. The Brio 400CC is designed to work with regular tap water, although mixing it 50/50 with distilled water will help reduce the speed at which scale buildup occurs on the inside of your machine.

Why is my boiler not releasing any steam?

• If your boiler is not releasing any steam, please check for the following:
• Ensure that the hose is correctly connected to the body. If the steam hose is not connected, the steam will not activate.
• Confirm the unit is fully heated up. When the unit is ready, a green light will illuminate and you are ready to steam.
• If you are still experiencing issues, contact our support team at [e-mail] or call us at 1-800-268-1649.

How hot is the steam being emitted from my Brio Plus 400CC?

• The steam temperature at the tip of the Brio Plus is 260°F / 127°C.

How big is the tank on the Brio Plus 400CC?

• The Brio Plus 400CC includes a 1.2 L Water Capacity and a 1.3L storage tank.
• The Brio Plus 400CC also features CSS Continuous Fill Technology, which means that you can refill the water tank when the water level is low and away you go. No need to wait for it to cool down or depressurize first!

How powerful is the Brio Plus 400CC?

• Our 5-bar (72 PSI) operating pressure and up to 56 gm/min steam output ensures outstanding professional results.

How long is the Brio Plus 400CC steam hose?  Can it go any longer?

• The Brio Plus 400CC is equipped with a 6’ steam hose. This is the optimal length for steam.  Any longer and you will get too much moisture buildup in the line which can cause condensation sometimes misunderstood as “leaking”.

What is the Steam Activation switch?

• The Steam Activation switch is located at the top of the unit. Press the middle part of the steam activation switch to start the steaming process.

What accessories does the Brio Plus 400CC come with?

• The Brio Plus 400CC comes with a 22-piece accessory kit, which includes Extension Rods (x2), Small Triangle Brushes (x2), Large Triangle Brushes (x2), Jet Nozzle, Angled Extension, Funnel, Scraper, Steam Hose, Small Brass Brushes (x3), Triangle Brush Pad, Small Nylon Brushes (x3), Window Squeegee, Measuring Cup, Floor Brush and Microfiber Floor Pad.

Does the Brio Plus 400CC come with a warranty?

• The Brio Plus 400CC comes with a lifetime warranty on the boiler. All other parts are covered by a 1-year warranty against manufacturing defects.

How do I service my Brio Plus 400CC?

• Contact our support team at [e-mail] or call us at 1-800-268-1649.